SpeeDee Oil Change & Auto Service

Contacts

Address:
221 Peabody Road, Vacaville, CA 95687
Get directions

Website:
speedeeoil.com

Phone number:
+1 707-455-8518

Categories:
Establishment   Car repair  

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Reviews about SpeeDee Oil Change & Auto Service

• C H

  Mar, 14 2018
  ★ ☆ ☆ ☆ ☆
  My brakes have been squealing for nearly 2 years but I thought it was a flaw in the design, not the wearing of the brakes. I thought this because I have come here many times (my last oil change was performed here just a few months ago), specifically asked if my brakes needed to be replaced and have been told that there’s nothing wrong with them every time. After going to another location for an oil change today, I have been informed that my brakes are completely worn to the point where they have been warped, creating a problem that will cost over $600. Luckily, I found this issue before taking my family on a 6 hour drive to Southern California. I originally gave this company 3 stars for their hit-or-miss customer service, but after finding that they skipped over a detail that put my family and I in danger, I’m only giving them the maximum stars needed to leave a review.
  Again, after specifically asking them to check my brakes multiple times due to the noise they made and not even receiving a warning of the brakes getting low (I was literally told nothing is wrong with them every time), I now have a costly repair job and have been driving with 0% brake pads for who knows how long. I would think that, for a place that focuses on changing oil, a $350 brake job would be more than welcome. I won’t be going here anymore and I should’ve read the reviews before considering them in the first place. This company needs to focus more on quality over quantity, it may help them find flaws on lifesaving features, like brakes.
  
  P.S. I don’t want a copy and pasted corporate response shifting responsibility because the company is locally owned and operated. I will not be sending any additional information to anyone. If you’re willing to allow an entrepreneur to advertise the company’s name, you should be willing to ensure they live up to the standards you expect.

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